Cold temperatures can often hinder the health of your plant in transit, so during the colder weather months, we will be augmenting our packaging with insulation. We do everything we can to protect your plant, including adding heat packets and insulation to keep it warm along the way. The insulation is non-toxic and made from recycled denim. It can be re-used for insulation, cushioning, or a dog bed insert… feel free to get creative! For more details about insulation, see this FAQ.