---
title: Can I cancel or change my order?
description: We are not able to accommodate order cancellations or change requests once an order has been placed. In order to provide the best possible customer experience, we begin prepping your order right away
---

[Skip to content](https://support.bloomscape.com/cancellation-policy#main-content)

English

Show submenu for translations

[Contact us](https://support.bloomscape.com/kb-tickets/new?hsLang=en)

![bloomscape\_logo\_hq\_cream (1).png\]](https://support.bloomscape.com/hs-fs/hubfs/bloomscape_logo_hq_cream%20(1).png?height=32&name=bloomscape_logo_hq_cream%20(1).png)

- [Tickets](https://support.bloomscape.com/tickets-view)
- [Sign out](https://support.bloomscape.com/_hcms/mem/logout)

Open main navigation

Close main navigation

- [Tickets](https://support.bloomscape.com/tickets-view)
- [Sign out](https://support.bloomscape.com/_hcms/mem/logout)
- English
  
  Show submenu for translations
- [Contact us](https://support.bloomscape.com/kb-tickets/new)
- Contact us

 Contact us

 Hello! How can we help?

- There are no suggestions because the search field is empty.

1. [Bloomscape Help + FAQs](https://support.bloomscape.com/?hsLang=en)
2. [Orders + Account](https://support.bloomscape.com/orders-account?hsLang=en)

# Can I cancel or change my order?

We are not able to accommodate order cancellations or change requests once an order has been placed. In order to provide the best possible customer experience, we begin prepping your order right away for shipment; therefore, once the order is placed we are unable to make adjustments.

To receive a notification when your plant is delivered, schedule your delivery, change your delivery address, or update your delivery instructions, sign up for [UPS MyChoice](https://www.ups.com/us/en/services/tracking/mychoice.page).

- [Orders + Account](https://support.bloomscape.com/orders-account?hsLang=en)
- [Shipping + Delivery](https://support.bloomscape.com/shipping-delivery?hsLang=en)
- [Payments + Refunds](https://support.bloomscape.com/payments-refunds?hsLang=en#main-content)

    - [Refer A Friend](https://support.bloomscape.com/payments-refunds?hsLang=en#refer-a-friend)
    - [Promotions & Discounts](https://support.bloomscape.com/payments-refunds?hsLang=en#promotions-discounts)
- [Gifts](https://support.bloomscape.com/gifts?hsLang=en#main-content)

    - [E-Gift Cards](https://support.bloomscape.com/gifts?hsLang=en#e-gift-cards)
- [Returns](https://support.bloomscape.com/returns?hsLang=en)
- [Plants](https://support.bloomscape.com/plants?hsLang=en#main-content)

    - [Indoor Plants](https://support.bloomscape.com/plants?hsLang=en#indoor-plants)
- [Care Products](https://support.bloomscape.com/care-products?hsLang=en#main-content)

    - [Pots + Planters](https://support.bloomscape.com/care-products?hsLang=en#pots-planters)
    - [Hanging Planters](https://support.bloomscape.com/care-products?hsLang=en#hanging-planters)
- [Our Guarantee](https://support.bloomscape.com/our-guarantee?hsLang=en)
- [Winter + Packaging](https://support.bloomscape.com/winter-packaging?hsLang=en)
- [Plant Care](https://support.bloomscape.com/plant-care?hsLang=en)

- [Sample About Page](https://bloomscape.hubspotpagebuilder.com/sample-about)
- [Sample Contact Page](https://bloomscape.hubspotpagebuilder.com/sample-contact)
- [Default HubSpot Blog](https://bloomscape-4727285.hs-sites.com/blog)

[![Chill listening crop-3](https://support.bloomscape.com/hs-fs/hubfs/bloomscape_logo_hq_d-green%20(1).png?width=122&height=24&name=bloomscape_logo_hq_d-green%20(1).png "Chill listening crop-3")](https://bloomscape.com)

Copyright © 2026, Bloomscape